1. What We Provide

Quack English offers structured pronunciation coaching for South African speakers. This includes pre-recorded audio drills, video breakdowns of vowel and consonant articulation, and personalised feedback sessions focused on rhythm, stress, and intonation. Our service is educational and aims to improve spoken clarity for professional, academic, and interview contexts.

2. Your Responsibilities

• Attend scheduled feedback sessions on time and complete assigned practice drills between sessions.
• Provide accurate information about your speaking background and goals during the initial assessment.
• Use the materials for personal development only. Redistribution or resale of any course content is prohibited.
• Maintain a respectful environment during live sessions. We reserve the right to end a session if conduct is inappropriate.

3. Liability and Limitations

While our coaching is designed to improve pronunciation, individual results vary based on practice frequency, prior language experience, and consistency. Quack English does not guarantee specific outcomes such as accent elimination or a particular exam score. We are not responsible for any direct or indirect consequences arising from the use of our materials, including but not limited to job interviews, university assessments, or public speaking engagements. Our total liability is limited to the amount paid for the specific session in question.

4. Termination and Changes

You may stop using the service at any time by notifying us via email. We may terminate access to the platform if you violate these terms or engage in behaviour that disrupts the learning environment for others. We reserve the right to update these terms periodically. Any changes will be posted on this page, and continued use of the service after changes constitutes acceptance of the revised terms.

5. Contact for Legal Questions

For any questions regarding these terms or our privacy practices, contact us at:

Email: info@quackenglish.com

Phone: 035-048-6156

Address: 927 Gerhard Street, Mkhabelatown, GP 7840