Privacy Policy
Last updated: 15 March 2025
We process only the information needed to run your pronunciation coaching. This includes data you submit through our contact and booking forms (name, email address, phone number, and the message you write), as well as technical details such as browser type, device identifiers, and pages visited. We use this to respond to enquiries, schedule assessment sessions, and improve the studio experience.
Our site uses a small set of cookies to remember your preferences and to understand how visitors interact with the pages. Anonymous analytics help us see which pronunciation guides are most useful, so we can create better content. You can disable cookies in your browser at any time without losing access to core features.
Your information is stored on secure servers managed by our hosting provider. We do not sell or rent personal data. Access is limited to the Quack English team and trusted processors who help with email delivery, form handling, and analytics. These parties are bound by confidentiality agreements and may only use your data to perform their specific role.
You have the right to request a copy of the personal data we hold about you, ask for corrections, request deletion, or withdraw consent for specific processing. For any privacy request, contact us using the details below. We respond to all verified requests within 30 days.
We are transparent about what Quack English offers: structured pronunciation coaching and feedback. We do not make false promises about guaranteed outcomes, official affiliations, or fake endorsements. Any results mentioned in testimonials reflect individual experiences and are not a guarantee of your personal progress.
For any questions about this policy or to exercise your data rights, reach us at:
Quack English
927 Gerhard Street
Mkhabelatown, GP 7840
Phone: 035-048-6156
Email: info@quackenglish.com